Our Promise


Freshness guarantee
We only select the freshest flowers so they arrive with more life ahead of them. If our flowers do not last, we will happily send a complimentary replacement bouquet

Special occasion delivery guarantee (Isle of Lewis)
For that special occasion, we guarantee that all flowers leave us on time and are delivered. If we don't get to you as promised we will provide you with a full refund.

We cut flowers at the right moment
You can be sure that we cut the flowers at just the right moment to ensure long vase life & beautiful blooms

The flowers you order are the flowers we send
We ensure all our flowers are of the finest quality and that each hand-crafted bouquet is what you ordered. On the rare occasion that we ever need to substitute any stems, we will use flowers of a higher value

We deliver 6 days a week 
All our hand-tied bouquets can be delivered 6 days a week. They will arrive in a living vase with flower food and care instructions

Outstanding customer service team
Our team is always happy to help with any order changes or amendments. Please phone 01851 705198  Monday- Saturday 9-6pm